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Wigan Athletic Football Club, Wigan Athletic Community Trust and the DW Stadium's Together programme aims to improve what we do and how we do it, with a particular focus on equality and diversity.

The programme sees the Football Club, Community Trust and DW Stadium work together as one organisation to share the good practices we have in place while also seeking to improve upon these.

As part of this and building upon our achievements of receiving the Premier League Equality Standard - Preliminary level and Premier League Equality Standard - Intermediate Level, we are now working towards achieving the Premier League Equality Standard - Advanced level. 

We became the first EFL club to receive the Intermediate Level and were described by Roisin Wood, Chief Executive of Kick It Out, as a 'leading light in advancing equality practices through their football club' when she presented Latics Chief Executive Jonathan Jackson with the award. 

Key Information

Customer Charter

Autism Friendly Wigan

Wigan Athletic are backing goal to make Wigan Borough a more autism friendly place and we want to ensure that football is open to all of our fans, including people with autism, their family and friends.

We have worked with a number of autistic supporters who have attended matches and have provided us with their view on how we can be more accessible, and as a result have taken a number of steps as follows:

  • All our Head Stewards have become ‘Autism Friends’ by undertaking an awareness session, making them more aware of the condition
  • Autistic supporters can access the stadium via the side entrance gate so that they can avoid the turn stiles if necessary
  • Ear defenders are available from the ticket office, please ensure these are returned after each match
  • Introduced more specific information on our website to help supporters to plan ahead

For more information about Autism Friendly Wigan, please click here

Text Line

If any supporter witnesses any form of discriminatory behaviour within the stadium please report it to the nearest steward or text WIGAN to 80800, our incident reporting line, providing details of the stand name, row number, seat number and description of the offender and incident. 

Alternatively, Kick It Out have released a reporting app, providing users with the ability to attach video, photo and audio evidence to complaints to help support investigations into discriminatory abuse and behaviour across football.