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Club News


10 June 2016

Season Card holders will be asked to complete a new questionnaire to help the club learn more about its supporters.

  • Season Card holders will be asked to complete new supporter equality survey.
  • New Survey will provide more key information to the club about its supporter base.
  • “The more we know about our supporters, the more we can improve our service” - Jonathan Jackson, CEO.
Wigan Athletic supporters renewing their season cards will be asked to complete a new questionnaire aimed at providing more accurate data regarding the diversity of the club’s fanbase.

This information will allow the club to provide appropriate services for existing supporters, address any under-represented groups within its supporter base and attract new supporters in the future.

Wigan Athletic remain committed to preventing discrimination in all areas of operation and within its stadium, providing an environment free from abuse, harassment, bullying and victimisation.

The survey is voluntary and strictly confidential. Any personal information provided will be processed in line with the Data Protection Act 1998.

Jonathan Jackson, Wigan Athletic Chief Executive, said: “As an organisation we want to provide the best possible service we can to our supporters, one that is both free of discrimination, but also relevant to all the different sections within our supporter-base.

“We feel that we have made enormous strides recently in making our club discrimination -free and universally welcoming. We are one of the few clubs outside the Premier League to achieve the Kick It Out Equality Standard – Preliminary Level and the club is now working towards gaining the Premier League Equality Standard - Intermediate Level by January 2017.

“We feel the survey will be an important tool in trying to understand our supporters better and cater for the needs of everyone that enters the DW Stadium.

“This is a voluntary survey, one that we are inviting all season card holders to complete, and we are looking forward to our supporters working with us on this initiative.”

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